Samsung's EHS Remote Care is a cloud platform that lets heat pump installers monitor, diagnose, and service EHS systems¹⁴ remotely, from anywhere¹⁵. Diagnose, triage, and resolve, all from a distance. Fewer site visits, speed up fixes, and reduced miles. Same professional care.
Capacity:200.0L
Heating 35°C:
Heating 55°C:
TDM Plus ClimateHub S2 (2-zones)
AE200DNXTPHEU
Connect your home
AI Home
Get smart about your heating and home. AI Home⁷ is an intuitive control center with a 7” touch display that supports various languages and has a simple layout and icons. It also lets you monitor your solar PV energy usage⁸. And control other smart appliances⁹ connected to SmartThings.
Highlights
Easy to use
Enjoy easy control and added peace of mind. Edit schedules and automatically adjust the set temperature to suit outside conditions¹⁰.
New Emergency Mode
If the heat pump fails or does not function properly, emergency mode is activated automatically. The auto emergency mode setting provides warm, pleasant temperatures and hot water by switching to an electric heater¹² instead of the heat pump. The latest model allows you access to emergency mode via the AI Home Automatic Emergency Mode function.
Effortless support
The AI Home provides easy access to the system’s user manual. It allows you to download it onto your smartphone device by scanning the QR code shown on the 7" display¹³.
Product Specifications
Features
Features
features
Type
TDM type wallmount hydro unit
Mode
Heat Pump (A2W)
Power Supply (Indoor Unit) [Φ, #, V, Hz]
Power Supply (Indoor Unit) [Φ, #, V, Hz]
power_supply_indoor_unit___v_hz
3Ф, 380~415V, 50Hz /1Ф,220~240V, 50Hz
Current Input
Current Input
current_input
Cooling (℃)
3Φ - / 1Φ 1.3 A
Max Cooling 1)
3Φ - / 1Φ 1.3 A
Heating (℃)
3Φ - / 1Φ 1.3 A
Max Heating 2)
3Φ 8.7 / 1Φ 18.7 A
Energy Efficiency
Energy Efficiency
energy_efficiency
EER (Cooling) [W/W]
0 W/W
COP (Heating) [W/W]
N/A
Energy Grade (Cooling) (A+++ - D)
N/A
Energy Grade (Heating) (A+++ - D)
N/A
Energy Grade of Space Heater (55 °C / 35 °C) (A+++ - D)
N/A
Energy Grade of Package of Space Heater
N/A
Capacity
Capacity
capacity
Cooling [kW]
N/A
Max Cooling [kW]
N/A
Heating [kW]
N/A
Max Heating [kW]
N/A
Power
Power
power
MCA
3Φ 8.7 / 1Φ 18.7 A
MFA
3Φ 10.9 / 1Φ 23.4 A
Power Input
Power Input
power_input
Cooling 1)
3Φ - / 1Φ 0.3 kW
Max Cooling 1)
3Φ - / 1Φ 0.3 kW
Heating 2)
3Φ - / 1Φ 0.3 kW
Max Heating 2)
3Φ 6.0/ 1Φ 4.3 kW
Fan
Fan
fan
Type
N/A
Air Flow Rate (High / Mid / Low) [m3/min]
N/A
External Static Pressure (Min / Std / Max) [mmAq]
N/A
External Static Pressure (Min / Std / Max) [Pa]
N/A
Piping Connections
Piping Connections
piping_connections
Installation Max. Height [m]
30 m
Liquid Pipe (Ø, mm)
9.52 mm
Liquid Pipe (Ø, inch)
3/8 inch
Gas Pipe (Ø, mm)
15.88 mm
Gas Pipe (Ø, inch)
5/8 inch
Drain Pipe (Ø,mm)
N/A
Discharge Gas Pipe (Ø, mm)
N/A
Discharge Gas Pipe (Ø, inch)
N/A
Installation Max. Length [m]
50 m
Refrigerant
Refrigerant
refrigerant
Type
N/A
Factory Charging (kg)
0 kg
Factory Charging (tCO2e)
0
Control Method
N/A
Refrigerant Piping Connections (Split)
Refrigerant Piping Connections (Split)
refrigerant_piping_connections_split
Type
Flare nut
Liquid Pipe (Ø, mm)
9.52 mm
Gas Pipe (Ø, mm)
15.88 mm
Water Piping Connections (Mono)
Water Piping Connections (Mono)
water_piping_connections_mono
Type
N/A
Liquid Pipe (Ø, mm)
N/A
Gas Pipe (Ø, mm)
N/A
Space Heating Piping Connections
Space Heating Piping Connections
space_heating_piping_connections
Type
Straight pipe
Liquid Pipe (Ø, mm)
28 mm
Gas Pipe (Ø, mm)
28 mm
DHW Piping Connections
DHW Piping Connections
dhw_piping_connections
Type
Straight pipe
Liquid Pipe (Ø, mm)
22 mm
Gas Pipe (Ø, mm)
22 mm
DHW Piping Connections (Secondary water)
DHW Piping Connections (Secondary water)
dhw_piping_connections_secondary_water
Type
BSPP male
Liquid Pipe (Ø, mm)
1" mm
Gas Pipe (Ø, mm)
N/A
Water Heating
Water Heating
water_heating
Declared Load Profile (L/XL)
L
Energy Efficiency Class (A+++ - D)
A+
DHW Tank
DHW Tank
dhw_tank
Nominal Water Volume
200 L
Net Water Volume
194 L
Material
SUS 316L
Max. Water Pressure
10 bar
Max. Water Temperature
70 °C
Immersion Heater Capacity (Booster Heater)
N/A
Insulation
Inner EPP+VIP+Outer EPS
Backup Heater
Backup Heater
backup_heater
Power
3Ф 6kW kW
Thermal Fuse
98 +0 -5 °C
Safety Device
Safety Device
safety_device
Relief Valve Pressure
2.9 bar
Flow Sensor
5~60 LPM
Temperature & Pressure Relief Valve (Tank)
10bar, 90℃
Thermostat (for Immersion Heater)
N/A
Expansion Vessel
Expansion Vessel
expansion_vessel
Internal Water Volume
10 L
Working Pressure
0.3 Mpa
Water Pump (Primary)
Water Pump (Primary)
water_pump_primary
Type
BLDC Inv(PWM)
Max. Static Pressure
9 mAq
Water Heat Exchanger
Water Heat Exchanger
water_heat_exchanger
Type
Brazed Plate Exchager
Internal Water Volume
1.01(Water Side)0.98(Refrigerant Side) L
IP Class
IP Class
ip_class
IPX1
Sound
Sound
sound
Sound Pressure
33 dBA
Sound Pressure Level (High / Mid / Low) [dB(A)]
N/A
Sound Power Level
47 dBA
Sound Power Level (Cooling) [dB(A)]
N/A
External Dimension (Indoor Unit)
External Dimension (Indoor Unit)
external_dimension_indoor_unit
Net Weight (kg)
145 kg
Net Dimensions (WxHxD) (mm)
598 x 1,850 x 600 mm
Operating Temp. Range
Operating Temp. Range
operating_temp_range
Cooling (°C)
4~35 ℃
Heating (°C)
4~35 ℃
A2W Heating (°C)
15~55 °C
A2W Cooling (°C)
5~25 °C
Domestic Hot Water (°C)
30~70 °C
A2A Heating (°C)
N/A
A2A Cooling (°C)
N/A
Leaving Water Temperature
Leaving Water Temperature
leaving_water_temperature
Heating (°C)
15~65 °C
Cooling (°C)
5~25 °C
External Dimension (Outdoor Unit)
External Dimension (Outdoor Unit)
external_dimension_outdoor_unit
Net Weight (kg)
0 kg
Net Dimensions (WxHxD) (mm)
N/A
Panel
Panel
panel
Model Name
N/A
Net Weight (kg)
N/A
Shipping Weight (kg)
N/A
Net Dimensions (WxHxD) (mm)
N/A
Shipping Dimensions (WxHxD) (mm)
N/A
Additional Accessories
Additional Accessories
additional_accessories
Drain Pump
N/A
Air Filter
N/A
Smart
Smart
smart
WiFi Embedded
Yes
Bluetooth
N/A
WiFi Kit
N/A
App Connectivity
App Connectivity
app_connectivity
SmartThings App Support
Yes
Disclaimers
1. Dimensions: ClimateHub Mono = 598(W)x1,850(H)x600(D)mm, Hydro Unit Mono = 530(W)x840(H)x350(D)mm.
2. Available in both the ClimateHub Mono and Hydro Unit Mono. The 2-Zone model is equipped with a circulation pump, mixing valve and temperature sensor, which are not included in the Standard model.
3. The 2kW and 4kW capacities are available in a single phase, while the 6kW capacity is available in 3 phases. By adding a 3kW backup heater (MHC-300FP), which supports both single and 3 phases, you can create an electric heater that delivers up to 9kW, to provide reliable heating in extremely cold areas. The MHC-300FP is sold separately.
4. Based on internal testing comparing the total heat loss: a conventional ClimateHub tank with PU Foam insulation = 92.3W, a new ClimateHub tank with 3 layered insulation = 42.4W.
5. Based on overall heat transfer rate coefficient: a conventional ClimateHub tank with PU Foam insulation = 92.3W, a new ClimateHub tank with 3 layered insulation = 42.4W. Based on the EU test conditions EN16147, compared to the previous model.
6. Based on internal testing using a 5kW model (AE050CXYDEK/EU), compared to not using AI Energy mode. Reduces the energy consumption of supplying sanitary hot water by up to 40% and space heating by up to 10%. Results will vary by model. AI Energy mode can be activated via the SmartThings App. A Wi-Fi connection and a Samsung account are required. Its activation status can be monitored in the Zone Overview screen of AI Home.
7. Wi-Fi connection and Samsung account required.
8. Required a connection between the EHS and PV system and activated using the PV function in AI Home.
9. All the appliances must be connected to the SmartThings App via a Wi-Fi connection using the same Samsung account.
10. When operating in Auto mode with a Water Law setting.
11. The function to automatically activate an emergency mode when an error occurs will be available in December 2025. For the models bought before time, this function will be available via a software update.
12. The function to automatically activate an emergency mode when an error occurs will be available in 2025. For the models bought before time, this function will be available via a software update. Using the electric heater will increase energy consumption.
13. When the EHS system is connected to the Internet, the manual can be found on the display of the AI Home.
14. Supported EHS models: Mono, Split, TDM Plus with Multi Wi-Fi Kit, Quint, Wall-mounted Hydro-Unit, ClimateHub. EHS Cascade is currently under testing, and full compatibility is TBA. EHS TDM Plus A2A units are not supported.
15. All EHS devices require a single or multi–Wi-Fi Kit connection in order to be connected and visible on the dashboard.
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