Samsung's EHS Remote Care is a cloud platform that lets heat pump installers monitor, diagnose, and service EHS systems¹ remotely, from anywhere². Diagnose, triage, and resolve, all from a distance. Fewer site visits, speed up fixes, and reduced miles. Same professional care.
Custom operation at any time
You can set the priorities and the operating modes for the TDM Plus heat pump using the control unit. You can also adapt the settings or parameters that suit you.
Product Specifications
Features
Features
features
Type
EHS TDM PLUS
Mode
Heat Pump (A2W)
Current Input
Current Input
current_input
Cooling (℃)
13.20 A
Heating (℃)
12.40 A
Energy Efficiency
Energy Efficiency
energy_efficiency
EER (Cooling) [W/W]
4.14
COP (Heating) [W/W]
4.41
Capacity
Capacity
capacity
Cooling [kW]
12.00 kW
Cooling [Btu/h]
40,900 Btu/h
Heating [kW]
12.00 kW
Heating [Btu/h]
40,900 Btu/h
Power
Power
power
MCA
28.00 A
MFA
35.00 A
Power Input
Power Input
power_input
Cooling 1)
2.90 kW
Heating 2)
2.72 kW
Compressor
Compressor
compressor
Type
Rotary Comp
Model Name
UG5TK1450FJX
Oil (Type)
PVE
Oil (Initial Charge) [cc]
1,700 cc
Fan
Fan
fan
Type
Propeller Fan
Air Flow Rate (High / Mid / Low) [m3/min]
103 CMM
Piping Connections
Piping Connections
piping_connections
Liquid Pipe (Ø, mm)
9.52 mm
Liquid Pipe (Ø, inch)
3/8
Gas Pipe (Ø, mm)
15.88 mm
Gas Pipe (Ø, inch)
5/8
Refrigerant
Refrigerant
refrigerant
Type
R410A(Fluorinated greenhouse gas, GWP=2,088)
Factory Charging (kg)
3.5 kg
Factory Charging (tCO2e)
7.31 tCO2e
Sound
Sound
sound
Sound Pressure
C: 51 / H: 52 dBA
Sound Power Level
70 dBA
Operating Temp. Range
Operating Temp. Range
operating_temp_range
A2W Heating (°C)
-25~35 °C
A2W Cooling (°C)
10~46 °C
Domestic Hot Water (°C)
-25~43 °C
A2A Heating (°C)
-25~24 °C
A2A Cooling (°C)
10~46 °C
External Dimension (Outdoor Unit)
External Dimension (Outdoor Unit)
external_dimension_outdoor_unit
Net Weight (kg)
107.0 kg
Shipping Weight (kg)
115.0 kg
Net Dimensions (WxHxD) (mm)
940 x 1,420 x 330 mm
Shipping Dimensions (WxHxD) (mm)
995 x 1,598 x 426 mm
Disclaimers
1. Supported EHS models: Mono, Split, TDM Plus with Multi Wi-Fi Kit, Quint, Wall-mounted Hydro-Unit, ClimateHub. EHS Cascade is currently under testing, and full compatibility is TBA. EHS TDM Plus A2A units are not supported.
2. All EHS devices require a single or multi–Wi-Fi Kit connection in order to be connected and visible on the dashboard.
Stay informed
Subscribe to our newsletter to receive the latest product innovations, updates, and much more.
Contact us
Reach out to our sales team to ask any questions you may have and discuss the best options for your business.